We take patient feedback very seriously indeed and try to ensure that all patients are pleased with their experience of our service.
When patients complain they are dealt with courteously and promptly so that the matter is resolved as quickly as possible. Our aim is to react to complaints in the way in which we would want our complaints about services to be handled. We learn from any comments from our patients and we respond to patients concerns in a caring and sensitive way. We look forward to receiving your feedback.